What do you mean by CPML and CPTR in IndiGo Flight

If you are traveling by Indigo Airlines then you must have heard about “CPML” and “CPTR”. These terms are related to the booking process of airlines and are often confusing for passengers. In this article, we will take you into detail in terms and provide correct information about the booking process of Indigo Airlines.

What is CPML?

The meaning of “CPML” is “Child Meal” or “Children’s Meal”. This meal is meant for children and is given to children who are between 2-12 years old. CPML usually includes sandwiches, pasta, fruits, juices, etc. If you order a CPML meal for your children while booking an Indigo flight, they will be given a special meal as indicated in your booking.

What is CPTR?

“CPTR” means “Companion Travel Request”. You usually request passengers who are elderly or disabled. Indigo Airlines has some terms and conditions for this. If you are elderly or disabled and want to make your journey comfortable and easy, you can use the facility. For this, you need to inform Indigo Airlines about the “Companion Travel Request” in advance.

If you are traveling with Indigo Airlines then CPML and CPTR terms will be useful for you. If you have any queries, you can contact Indigo Airlines customer care.

What is the difference between CPML and CPTR?

Parameters	CPML	CPTR
Full Form	Child Meal	Companion Travel Request
Purpose	To request special meals for children between 2-12 years of age	To request assistance for elderly or differently-abled passengers
Eligibility	Passengers traveling with children between 2-12 years of age	Elderly or differently-abled passengers
Process	Can be requested while booking or added later through the airline’s website or customer care	The request needs to be made in advance to the airline’s customer care
Benefits	Provides a special meal for children	Provides assistance to elderly or differently-abled passengers during the journey
Charges	No extra charges	May or may not include extra charges depending on the type of assistance requested

In this table, you will find all the details regarding the differences between CPML and CPTR. CPML indicates child meal, which is a special meal for children aged 2-12 years, while CPTR indicates companion travel request, which provides assistance in journeys to elderly or differently-abled passengers.

For CPML, you can request the airline’s customer care at the time of booking or later, while for CPTR you have to request before the airline’s customer care. There are no extra charges in CPML, whereas, in the case of CPTR, it depends on the type of assistance you want.

Also Read: What food does a CPML consist of on indigo flights?

How to request CPML or CPTR on an Indigo flight

Follow the steps given below to apply for CPML and CPTR:

CPML:

1. Go to the official website of Indigo Airlines.
2. Start the flight booking process and enter your flight details.
3. When you go to the meal preferences section, select the “CPML” option.
4. Specify the age of the child as well.
5. Complete the flight booking process.

If you have already booked and now want to request a child meal, you can follow these steps:

1. Go to the official website of Indigo Airlines.
2. Go to the Manage Booking section and enter your booking details.
3. Go to the “Add-ons” section and select “Special Meals”.
4. Specify the age of the child and request CPML.
5. Click on the “Update” button to save the changes.

CPTR:

1. Go to the official website of Indigo Airlines.
2. Go to the Contact Us section and select the Customer Support option.
3. You can interact with call, email, or chat support as per your preference.
4. Elderly or differently-abled passengers will be informed by the airline and they will not need any special assistance.
5. Airlines will guide you through the further processes.

You will have to specify your journey details and preferences before applying for CPML and CPTR. If you have any confusion or query, you can contact the customer support of Indigo Airlines.

What are the advantages and disadvantages of CPML and CPTR?

CPML and CPTR are special services of IndiGo Airlines, which are very useful for passengers. Below you have been told about some advantages and disadvantages of these services:

Advantages of CPML:

• CPML service provides healthy, nutritious, and tasty food to the child, making their journey comfortable and enjoyable.
• This service also takes into account the child’s specific dietary preferences and allergies, so you can book an appropriate meal for your child.
• The CPML service booking process is easy and hassle-free, and you do not need any extra charges.
• You can request CPML at the time of booking, or you can request after booking to manage your booking.

Disadvantages of CPML

• There can be some confusion in the CPML service booking process, such as which meals are available and what is their quantity.
• CPML service is available for a specific age group, as for your toddler, this service will not be available.

Advantages of CPTR (Companion Travel Request):

• CPTR service is very useful for elderly and differently-abled passengers, who can provide comfort and assistance during their journey.
• With the CPTR service, you can request special assistance for your elderly or differently-abled family members or friends, such as wheelchair assistance, boarding assistance, or any other special requirements.
• Airlines provide such assistance to you, which makes your passenger’s journey comfortable and safe.

Disadvantages of CPTR (Companion Travel Request):

• The advance request has to be made for CPTR service so that your request cannot be accepted at the last minute.
• For CPTR service, you may have to pay some extra charges, depending upon the type of assistance you request for.

The disadvantages of both these services are very few compared to the advantages. If you are traveling with IndiGo Airlines and your child or elderly relatives or differently-abled passengers, you can avail of CPML and CPTR services to make your journey comfortable and convenient.

Related post: What is the Review of Indigo Flight 2023

Common Misconceptions about CPTR and CPML

Some common misconceptions about CPTR and CPML services are listed below:

1. CPML meals are expensive: CPML meals are provided by IndiGo Airlines and there is no extra charge for this. Therefore, there is a misconception that CPML meals are very expensive.
2. CPML meals are not tasty: IndiGo Airlines designs its CPML meals in such a way that they are tasty and nutritious, making the journey comfortable for the child. Therefore, there is a misconception that CPML meals are not tasty at all.
3. CPTR is not required for elderly passengers: CPTR (Companion Travel Request) services are very helpful for elderly passengers, as they can provide comfort and assistance during their journey. Therefore, there is a misconception that CPTR services are not necessary for elderly passengers.
4. CPTR is only for disabled passengers: CPTR services not only for disabled passengers but also for elderly passengers or those who need special assistance during their journey. Therefore, it is a misconception that CPTR services are available only for disabled passengers.
5. CPTR services are too expensive: The charges for CPTR services depend on what date you want assistance and for how long. Therefore, there is a misconception that CPTR services are very expensive.

From these misconceptions, you will have come to know that there are some misconceptions regarding CPML and CPTR services. You should have the right information about these services so that you can do them properly and make your journey comfortable and enjoyable.

Can we add meal after booking flight in IndiGo?

After booking an Indigo flight ticket, you can cover the food in your ticket. If the departure time is 2 hours left then only you can add food. You can add it to the mile with the help of the official website or customer support. On the other hand, if you are traveling by domestic flight, the option to add food is given four hours before departure.

Is CPTR available for all IndiGo Flights?

CPTR is generally available on select IndiGo flights that offer premium classes. These premium classes can include the cabin option of business class or other upgrades. CPTR entitlements may vary depending on the route of travel, aircraft, and type of service being provided on a particular flight.